It processes invoices, investigates exceptions, communicates with vendors and prepares or executes SAP Business One transactions under your company's policies — 24/7, with human approval where you require it.
Employee profile
Agent AP Specialist
The Agent AP Specialist reasons about one thing: a supplier invoice. It reads it as it arrives, identifies the supplier, matches it against its order and receipts line by line, applies your tolerances, and either posts it or explains precisely why it cannot.
Its four duties
Not its job — other employees own these subjects
The order it checks — and why that order
Ordered by what makes a later check meaningless, not by severity: computing a careful variance for a supplier you froze is wasted work, and proposing on an invoice a person already holds puts two proposals in front of them.
Every one of BizApps360's 13 exception types has an investigation path — what to check in SAP B1, who to ask, and what to recommend.
Example · Quantity mismatch vs goods receipt
Retrieves PO-1923 and GRN lines from SAP B1
Finds a partial delivery: 80 of 100 units received
Checks vendor history: two prior split deliveries, both resolved by revised invoice
Emails the vendor requesting a revised invoice for 80 units; sets a 3-day follow-up
Records evidence, policy applied and recommendation in the decision ledger
Confidence means evidence completeness, not model guesswork: 1.00 from the system of record, lower from an extracted document. You set the floor. A field that reads below it is never acted on — it goes to a person, and the ledger records why.
below the confidence floor — a person keys this
Autonomy is one number per employee, granted by a person and earned in shadow — not switched on. Posting is within the matrix; anything MONEY-class escalates to a person at every level, including L4.
Observe
AI reads and analyses. No action.
Recommend
AI proposes an action with evidence.
Assisted
AI executes after human approval.
Controlled autonomous
AI executes defined low-risk actions within policy.
Autonomous employee
AI runs the full defined workflow within strict financial and security boundaries.
An Agent Employee holds only the capabilities you grant it, and cannot be granted what does not exist. There is no capability that releases a payment or writes a vendor bank account — so no configuration can ever unlock them. Locked capabilities are shown greyed, not hidden, so you always know what it could do if you chose to grant it.
The Agent Employee dashboard shows what was done, what needs you, and what it saved. The Action Center gives approvers evidence, recommendation, confidence and one-click decisions.
INV-20469 · Fabrikam Logistics · $61,200.00
Evidence: PO-2210 matched · New vendor (created 4 days ago) · Above $50k threshold
Delivered as a monthly Agent Employee Performance Report — the basis for renewal and expansion decisions.
Good fit
Start with a workflow assessment. If the numbers hold, we scope a 30–60 day paid pilot with defined success criteria.